Social Media Audit & Social Listening

UNDERSTANDING BRAND’S PERCEPTION AND YOUR AUDIENCE

MOI provides an in-depth analysis of how your brand is perceived in the market. Our social media audits enable us to identify, listen to and understand your voice in the social media arena to be able to create the right strategy to be implemented across channels.


What is being said? Where, and by whom?

Do they endorse your brand? Sentiment?

We collect, measure, analyse and report the most relevant data relating to your brand and produce insights about customer behaviour and journey.

We analyse how effectively the channels promote your brand, whether the content you are posting is achieving your business goals and whether the dialogue with the target audience is likely to enhance or damage your reputation.

Our specialised audit analysis team with the right social media listening tools, will analyse:

  • Current social media structure/accounts, audience analysis, performance & metrics
  • Content strategy, messaging, tone of voice, engagement levels, moderation process
  • Competitor analysis & strategic recommendations
  • Industry analysis, trends and key opportunities for your brand

We provide a full report, based on data & insights, to support the future strategy and the implementation stage. Using insights we gain from the audit process, we make informed recommendations based on real and actionable data that can make all the difference to your bottom line.

To know more about it, please get in touch:

Close Menu

Contact Us